Happy Neighborhood Christmas Manor Needlepoint Canvas

To keep your clothing looking fresh and lasting longer, follow these care instructions:

Washing: Machine wash cold with like colors to prevent fading and bleeding.

Detergent: Use mild detergent; avoid bleach or harsh chemicals.

Drying: Tumble dry on low or air dry to reduce shrinkage and maintain fabric integrity.

Ironing: If needed, use a low-heat iron or steam to remove wrinkles. Avoid high heat on delicate fabrics.

Special Fabrics: For wool, silk, or embellished items, hand wash or dry clean as recommended.

Storage: Store in a cool, dry place. Fold knits to prevent stretching; hang woven fabrics to maintain shape.

Shipping:

• We process and ship orders typically within 24-48 hours unless the order includes pre-orders.
• $9.00 Shipping on all orders
• Local Pickup is available to customers within a 10-15 mile range of our store
• Once packages are in the postal system, unfortunately we have no control over delivery. 

Returns:

• We accept returns on unworn, undamaged and new condition merchandise including badging and tags within 7 days of the original ship date. 
• Returns are eligible for STORE CREDIT ONLY.
• Returns and Exchanges are not eligible on jewelry, custom orders, Queen of Sparkles, sale/clearance items, undergarments and any damaged item deemed to not be a manufacturing defect.
• Shipping charges (original and return) are the responsibility of the customer.  Original shipping costs are non-refundable and are not eligible for store credit.
• All Sale (marked down items), holiday items and Queen of Sparkles are Final Sale.
• All Sale/Clearance Shoes will not be shipped in their original box
• Once an order is placed it cannot be cancelled.  Restocking fees of 15% will be assessed for any exceptions.
• Orders that do not follow these guidelines will be subject to a 15% restocking fee.

 Please fill out the form below to request a return or exchange.