Tilli Tomas Milan Thread Card

To keep your clothing looking fresh and lasting longer, follow these care instructions:

Washing: Machine wash cold with like colors to prevent fading and bleeding.

Detergent: Use mild detergent; avoid bleach or harsh chemicals.

Drying: Tumble dry on low or air dry to reduce shrinkage and maintain fabric integrity.

Ironing: If needed, use a low-heat iron or steam to remove wrinkles. Avoid high heat on delicate fabrics.

Special Fabrics: For wool, silk, or embellished items, hand wash or dry clean as recommended.

Storage: Store in a cool, dry place. Fold knits to prevent stretching; hang woven fabrics to maintain shape.

We process and ship orders typically within 24-48 hours unless the order includes pre-orders.
$9.00 Shipping on all orders
Local Pickup is available to customers within a 10-15 mile range of our store
Once packages are in the postal system, unfortunately we have no control over delivery.

We accept returns on unworn, undamaged and new condition merchandise including badging and tags within 7 days of the original ship date.
Returns are eligible for STORE CREDIT ONLY.
Returns and Exchanges are not eligible on jewelry, custom orders, Queen of Sparkles, sale/clearance items, undergarments and any damaged item deemed to not be a manufacturing defect.
Shipping charges (original and return) are the responsibility of the customer. Original shipping costs are non-refundable and are not eligible for store credit.
All Sale (marked down items), holiday items and Queen of Sparkles are Final Sale.
All Sale/Clearance Shoes will not be shipped in their original box
Once an order is placed it cannot be cancelled. Restocking fees of 15% will be assessed for any exceptions.
Orders that do not follow these guidelines will be subject to a 15% restocking fee.